Please note that enrolment on our courses or any services offered is subject to the following Terms and Conditions:
Payments
All payments for our online and weekend courses must be made in full either by Debit/Credit Card, PayPal, Bank Deposit or by Bank Transfer. Once we receive payment you will be sent an email with confirmation details of the payment and instructions on how to activate or start your course.
Completing the Course, Validity and Certificate
All our courses are graded by continuous assessment. A qualified TEFL tutor will mark your answers and is available if you require any further help. Your final award is graded on the following scale: A, B or Pass. You will receive the Global Language Training certificate in TEFL/TESOL and written assessment which acts as a reference on successful completion.
Purchased directly from us at full price:
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Courses purchased with a discount on our website, promo code or voucher code:
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Failing the Course
You have a total of 3 attempts at all assignments and tests on our online courses. If you fail any of the assignments and tests, you fail the course.
If you do not attend both days for the weekend course, you fail the course.
Your Trainer
Online courses: You can contact your trainer or tutor at any time by email. For general questions your trainer will reply within 48 hours (Monday to Friday). For feedback on assignments your trainer will respond within 5 days (Monday to Friday).
Prices
Global Language Training reserves the right to change any of the prices, services or other particulars contained on the website at any time.
Non-native Speakers
All non-native speakers should have a complete command of the English Language in order to enrol on our course. If you are unsure of your English Language level please contact us for a test. If at any time during the course your trainer or tutor feels that you do not have enough knowledge of the language he will refer the case to the Academic Director who will review the case and make a decision on the continuation of the trainee. If the trainee does not fulfil the language requirements he may be failed and no refund provided.
Course Response Times
Online courses: A trainer or tutor will respond within 5 working days to any of your academic queries or assignments. We can't be held responsible if we fail to contact you within 5 days due to an incorrect or cancelled email address or a change of telephone number.
Transfers of Courses
Online courses: If for any reason you do not wish to continue with the course you may transfer your course to a friend for an administrative fee of £10 subject to the following conditions:
- You can transfer the course within 2 months of the date of enrollment.
- You must confirm by email notification of transfer with details of the new trainee.
- You must not have submitted any assignments for marking.
- The new trainee is at least 18 years of age.
- The new trainee will commence the course from the beginning.
If two months have passed we can still do the transfer for a fee of £20. However, the above points c,d and e will apply.
Weekend courses cannot be transferred.
To request a transfer for an online course please email This email address is being protected from spambots. You need JavaScript enabled to view it..
Cancellation & Refund Policy
Online course: If for any reason you do not wish to continue with the course and you notify us within 7 days from the date of purchase you will be entitled to a full refund. You will receive the refund within 14 days.
Weekend courses:
Weekend courses fees are subject to a non-refundable £45 deposit, which will be retained by Global Language Training should the trainee decide to cancel his/her participation in the course. You will not receive a refund if you cancel the course 8 days prior to the course commencing.
Global Language Training reserves the right to cancel your booking or make changes to your booking dates. If we cancel the course due to not having the minimum number of participants, we will provide a full refund of monies paid for the course within 5 days.
In the rare event of a Global trainer being unable to attend due to illness, transportation problem or other unusual circumstances beyond their control, the weekend or In-class course may be cancelled. Global TEFL will try to provide an alternative trainer if possible. This may not always be possible. Refunds of any fees paid will be made within 5 days but no liability shall be taken for travel or accommodation costs or expenses.
Weekend and In-class course date changes:
All changes need to be requested two weeks prior to the course date for a fee £20. Any changes within two weeks from the date of the course will not be accepted.
Complaints
Should you have a complaint please email This email address is being protected from spambots. You need JavaScript enabled to view it. immediately, providing us with much details as possible. We will acknowledge receipt of the complaint immediately and we will aim to resolve the matter within 21 days.
Data Protection Act 1988
In order to register and receive or use the services on our website, you will be required to submit some personal information, such as your name, your postcode and email address.
We have a legal duty to ensure that we keep your personal data safe and secure, in accordance with the Data Protection Act 1998. We will not share your personal information with anybody else without your knowledge, unless we are required by law to do so.
For more information please see our Privacy Policy.
Acceptance of Terms and Conditions
By ticking the relevant box on the website when enrolling you are agreeing to accept all these conditions.
Voucher Deals
- Cancellation& Refund Policy: Courses are not refunded by Global Language Training if they were purchased through a voucher deal company such as Groupon, Wowcher, Living Social, etc. For a refund please contact your voucher deal company.
- If your voucher has expired you still have 14 days to redeem from the date of expiry. If the 14 days pass then you will incur a re-activation fee of £20. To re-activate your voucher please email your original voucher to This email address is being protected from spambots. You need JavaScript enabled to view it. You will then receive an invoice to make payment. On receipt of payment we will send you instructions on how to redeem your voucher.
- For all voucher deal purchases you will receive the same course as if you purchased at full price.
Hard Copy Certificate
You will be provided with a PDF certificate sent via email 5 days after you inform us of your course completion. You can print it or send it to any future employer via email. Your certificate can be verified online on our certificate validation link. If you need a Global TEFL hard copy of your certificate sent via regular mail, there is a cost of £24 per certificate. If you wish to have it sent via express courier such as DHL or Fedex you will need to contact us for a quote on the price of shipping.
Soft Copy Certificate
As of May 1st, 2023, any trainee who has completed the 250-hour Expert TEFL/TESOL course will receive one certificate of completion for said course. If you wish to receive any of the complementary 40-hour course digital certificates, there will be an additional fee of £10 per certificate.
£10 – TEYL - Teaching English to Young Learners Course
£10 – Teaching Online Specialist course
£10 – Business English course
If you require any further information, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..
Free Job Placement Service
Release of Liability and Assumption of Risks in Job Placement
Global Language Training (Global TEFL) does not guarantee a job for any of its graduates nor does it offer jobs directly. Our job placement service acts as a referral, guidance and assistance for anyone looking for a job in TEFL abroad. Global Language Training does not provide a job contract nor assumes any responsibility for overseas contractors.
All jobs referred must be checked by the graduate or applicant and all terms and conditions of those jobs offered must be independently verified before the person accepts the job abroad.
By accepting to participate in our free job placement programme you are voluntarily acknowledging that travel to, from and within the foreign country in which the job is located, have inherent risks and dangers that you may be exposed to and possibly harmed by. These include, but are not limited to, personal injuries, property damage, accidents involving motor vehicles, aircraft and other forms of transportation, sickness, diseases (including food, water or insect borne diseases that are not commonly encountered in the UK, The United States Canada, South Africa, Australia, etc), riots, political instability, crime, acts of terrorism, detention by government authorities or individuals, burglary, assault, encounters with dangerous wildlife and other hazards. You acknowledge that as a job applicant, you may travel to remote rural areas and will lodge and eat with the residents in those areas. As such, the accommodations, food and sanitary conditions may be less than what you are accustomed to in your country of residence.
In no event shall Global Language Training be liable for any damages or losses and you hereby release Global TEFL and its employees, agents, volunteers, officers, directors and representatives (each, a "Releasee") from any and all injuries, deaths, losses, liabilities, damages, claims, actions, suits and judgments whatsoever including costs, expenses and attorney fees (collectively, "Claims") that you may have now or in the future, directly or indirectly, arising from, connected with or related to your job placement, including with respect to the attached medical durable power of attorney, whether caused by any Releasee or some other person or cause. You agree that you will not, at any time, directly or indirectly, on behalf of yourself, your child and your heirs, commence or prosecute any action, suit or other proceeding against any Releasee arising from, connected with or related to my participation in the job placement programme. You agree to indemnify, hold harmless and defend each Releasee from and against any and all Claims whatsoever that the Releasee may suffer arising from, connected with or related to my participation in the job placement programme, whether inside or outside of the UK.
By participating in our Job Placement programme you hereby grant full permission to Global TEFL to use any photographs, videotapes, motion pictures, website images, recordings, comments you make in questionnaires or letters or any other record of the program for purposes of commercial advertising, marketing or promotional literature without the need for further consent from me.
Global TEFL also suggests that you purchase a travel insurance plan which covers medical expenses, emergency medical evacuations, accidental death or dismemberment and repatriation of remains for the period that you will be contracted for.
By accepting a paid TEFL job, you become an employee of the hiring school and/or organization, and must comply with all work rules and practices as defined by that school. While Global jobs staff will work with you to locate and evaluate paid assignments, the final decision is between you and the hiring school. All contracts and agreements entered into between you and the school or hiring organization will be considered your responsibility and not that of Global TEFL Jobs Placement service. At no time during your training or job placement will you be, or will you be considered, an employee of Global TEFL in the UK.
The hiring overseas organization may be an employment agency that works with schools and private language institutes. These organizations may also be schools and/or private language institutes.
Notary and Apostille Service
Global Language Training offers all its graduates apostille, embassy attestation and notary services for our TEFL certificates. Schools and recruiters in countries like China and Vietnam demand the original copy of the certificate to be legalised by the embassy. Our certificates are accepted by the embassies of those countries for a work visa.
We understand that legalising TEFL certificates is a time consuming, stressful and can be a confusing process. We are here to make your life easier. We offer a complete embassy attestation service. Simply send us your documents and save yourself a lot of trouble and time.
• FCO apostille service completed
• Embassy attestation
• All handling charges, administration costs and government fees included.
There is a fee for all of these processes and must be paid in full before we submit any document.
If you require any further information, feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
Note: We do not offer this service to other non-embassy accredited TEFL courses. This service is only provided for our graduates.
